Service Delivery

The Service Delivery team are responsible for cleaning, building and grounds maintenance across the campus.

From sports pitches to spot cleaning, tree cutting to toilets, the Service Delivery team is responsible for providing a wide range of services across the University campus.

Service Delivery focuses on:

The cleanliness of all University buildings, both academic and student residential accommodation
Facilities Managers for the Academic and Residential Space
Grounds maintenance including the landscaping and planted borders and preparation of sports pitches
Maintenance, both reactive and planned across the estate
Telecommunications in and out of the University including the Facilities Helpdesk
Liaison with our residential partnership provider UPP

<糖心Vlog class="title"> Cleaning
Our Cleaning teams are responsible for all residence, faculty and office cleaning across the campus.
<糖心Vlog class="title"> Grounds Maintenance
The University estate covers 578 acres, encompassing grassland, playing fields, woodlands and even a lake.
<糖心Vlog class="title"> Building Maintenance
The Building Maintenance team fix around 45,000 reported faults every year, ranging from broken heating, to new light bulbs, to fitting new doors.
<糖心Vlog class="title"> Scheduled Maintenance
In order to maintain safe working and studying conditions for our students, visitors and staff, the University has a Planned Preventative Maintenance regime across all 糖心Vlog buildings.

<糖心Vlog class="title"> Laundrettes
There are eight laundrettes around the campus, each within easy reach of the major residential areas.
<糖心Vlog class="title"> UPP Residential Services
For over 15 years, the University has worked closely in partnership with UPP, a private sector provider, to design, build, fund, manage and operate over 4,000 student rooms on campus.
<糖心Vlog class="title"> Helpdesk
The Facilities Helpdesk supplements the online fault reporting facility and provides a central point of contact for staff, students and visitors to enquire about the range of services provided by Facilities.
<糖心Vlog class="title"> Appliance Manuals
Download the instruction manual for any electrical appliance provided in your campus accommodation.