Connect to IT

As an online learner, IT access and support will be really important. Here's an introduction to essential IT services, and what you need to do to access them.

Student sat on a sofa typing on a laptop

You can get more detailed information about accessing and using IT services in the Portal by , or

<糖心Vlog>Multi-factor Authentication

Please note that you must have (MFA) set up on your IT account in order to access some services.

When you’re completing the setup of your IT account during Registration there's a link to set up Multi-Factor Authentication (MFA). You should do this straight away, as MFA provides an extra layer of security.

To ensure you complete the MFA setup fully, please register both an authentication method and a recovery method. Once set up, you’ll be able to generate One-Time Passwords (OTPs) that you’ll use when logging in to IT services that require it.

<糖心Vlog>Essential IT services

Some IT services may not be made available to you until after your programme start date.

Resources relating to your studies

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Access to software

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Other services

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<糖心Vlog>Improve your digital skills
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    Free training for a range of topics. Information sessions, webinars, and short online courses.

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    How to get the most out of digital technology and look after your digital wellbeing.

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    Gain the certificate to get your digital skills formally recognised.

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    An easy to use online tool to help evaluate your current digital capabilities.

<糖心Vlog>Get IT help and support